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    Processing time is currently 2 business days for most new orders. 
    Shape cutters are made to order, please allow up to 5 business days for dispatch.


    Waste Reduction:

    • We try our best to minimize packaging waste, while still sending you something exciting to open!
    • Any bubblewrap in your package has been upcycled (i.e from mail we ourselves received. We'd love you to do the same in kind).
    • Any printed inserts are recyclable & printed on recycled paper wherever possible.
    • Shredded paper packing is from our own office and when our No Junk Mail sign is ignored!
    • All packing tape is landfill biodegradable, as are the ziplock bags our cutters come in.
    • Postage boxes are uncoated cardboard & mail bags are compostable.
    • We believe it's not about a few people doing Zero Waste perfectly but rather many people making small choices that add up. 


    All care is taken in packing your order, please let us know as soon as your receive your parcel if anything went wrong in the post.


    Please understand that our items are One Of a Kind and can not be remade. In choosing "Letter Post" or "UNTRACKED" you acknowledge that tracking and insurance is not offered and your parcel will not be replaced if lost by AusPost. It has never happened to us, but needs to be said. We always recommend Tracked Shipping where your budget allows.



    Within Australia

    • Letter Post: This option is not tracked. Items are still sent wrapped and in a slim box but no tracking is offered.
    • Tracked Shipping: Your parcel is tracked. Flat Rate of $8.00 or free when you spend $100 or more!
    • Express Shipping: Your parcel is tracked and posted Express with AusPost. This does not expedite processing time. Flat Rate of $12.00


    New Zealand:

    • Letter Post: This option is not tracked. Items are still sent wrapped and in a slim box but no tracking is offered.
    • Tracked Shipping: Your parcel is tracked. This option is available for all items.


    All Other Countries:

    • International Shipping: This is country specific, please check at checkout or send us a message for an estimate. 
    • We ship to all countries, including but not limited to Singapore, Puerto Rico, United Kingdom, USA and Malaysia!