Postage

Processing: Our current dispatch time is 1-3 business days. This is how long it takes us to process, pack & post your order. Postal estimates are on top of this.
NB: Acrylic Components are cut to order & during busy/high volume periods may add an additional 1-2 days to your processing time.

Express Post: We highly recommend whenever possible you select Express post. 3D Printed Cutters & Polymer Clay are heat sensitive products and to reduce the low chance of heat damage, please use the Express Post option. We also recommend during an Australian Summer, to avoid Parcel Lockers - Parcel Collect is a great option instead.

 

Domestic Shipping (Australia)
  • Allow approx 1-4 business days for Express once dispatched & 4-8 for Parcel Post. 
  • You will be automatically sent a tracking number when your order is fulfilled, this number can be tracked here: Auspost.com.au (we do not have access to additional information). 
  • For parcels over 8kg, please email us for a courier quote.
  • We offer flat rate, weight-tiered shipping Australia wide, regardless of postcode:
Parcel Post  Express Post
> 500g  $8.50 $10.90
500g to 1kg $10.90 $13.90
1kg to 3kg $13.90 $17.90
3kg to 5kg $17.90 $25.90

 

  

International Shipping (All countries except Australia)
  • All prices are in AUD
  • You will be automatically sent a tracking number when your order is fulfilled, this number can be tracked here: Auspost.com.au (we do not have access to additional information). 
  • Current postal times are approx 1 to 4 weeks depending on your country. 
  • Shipping is calculated at checkout & is based on weight. We can not quote you shipping costs prior to ordering, please fill your cart with what you wish to order & then proceed to checkout to see the shipping fee and/or if we can post to you.
  • We are not responsible for duties and/or taxes your country may charge you. All orders are sold on a delivery duty unpaid basis. Some countries have specific import restrictions on certain products & it is the responsibility of you the customer to check your local regulations before placing an order with us.
  • UK CUSTOMERS: Due to Brexit, there are major changes to how countries ship to the UK. We can only ship orders above $265AUD (approx £135) in value. You will also be liable for Duties & VAT upon arrival to the UK which we understand to be above 20%. We'd encourage you to look at a shipping pool with other local customers, to join your shopping list & share the shipping & tax costs. 

 

 

 

UPON RECEIVING YOUR BLACKBIRD & VIOLET ORDER:


When receiving your Blackbird & Violet order, we ask you to take a moment & check off your items against the included invoice.


If there are any discrepancies or problems, please contact us WITHIN 48HRS of receiving your delivery. If contact is made outside of this time frame, we may not be able to honour the solutions below.
 

 

    Our Story

    B&V are Sarah & Cody, two women based in Regional Victoria, Australia. Creating colourful & cheerful things has always bought a smile to our faces & it's a daily delight to be able to help others create those things too!

    Shaking up the Shape Cutter scene in 2019, offering modern shapes in fresh colours but most importantly: sold individually. Most cutters back then were sourced from internationally based, traditionally focused printers & had to be bought in large sets of sizes that weren't always right for slab earring making.

    In early 2020 we made the exciting decision to grow into
    your one-stop-shop for Earring Supplies, focused on contemporary polymer clay making. 

    Now in 2021 we're working super hard behind the scenes to continue to grow that range & bring some exciting new things to the table (helloooo resin!). 

    To keep up to date on new products, check out our instagram.

    We would like to thank you all. Since June 2020 Blackbird and Violet has made monthly donations from our sales to the groups below. Cumulatively we've given over $25,00 so far and are proud with your ongoing support to keep this total growing.

    We would like to encourage you to click the links below to find out more about these initiatives & charities. 

    Pay The Rent  is a grassroots to grassroots collective in Victoria to Pay Our Rent to the First Nations people whose land we live on & part of a process of restitution to move towards justice & liberation for First Nations people.

    Minus18 are champions for LGBTQIA+ youth, leading change, building social inclusion & advocating for an Australia
    where all young people are safe.

    Berry Street is an independent family service org., providing safe homes for children through fostering, kinship & residential care, works towards healing Childhood Trauma & speaks out for Childhood.

    safe steps Family Violence Response Centre is a statewide (VIC) service for women, young people & children experiencing family violence, working towards ending family violence through a respond-recover-prevent framework.