Acrylic Hoop Holder
We only post to Australia, New Zealand, USA & Canada.
Apologies to our EU customers but recent changes have made it near impossible for small businesses to legitimately send into Europe. Same with UK post brexit 😢
Order Processing: Our Dispatch time during our BFCM Sale is currently 2-6 business days*. This is how long it takes us to process, pack & post your order. Postal estimates are on top of this.
Express Post: We highly recommend you select Express post as 3D Printed Cutters & Polymer Clay are heat sensitive products and this will reduce the low chance of damage.
Free Shipping: AUS & NZ customers, when your cart reaches $200AUD or above, the option for Free Shipping (Parcel) will appear as well as the option to upgrade to Express for $5AUD.
*We are based in regional Victoria, Australia. Business days are Monday to Friday (8am-4pm) & exclude Victorian Public Holidays.
*Acrylic Components & Silicone Molds during busy/high volume periods may add an additional 2-3 days to the quoted processing time.
Domestic Shipping (Australia)
- Once dispatched, please allow approx 1-4 business days for Express & 4-8 for Parcel Post (info).
- You will be automatically sent a tracking number when your order is fulfilled, this number can be tracked here: Auspost.com.au (we do not have access to additional information).
- We offer Free Parcel Post Shipping for orders $200 & over. You can choose to upgrade to Express Post for $5.
- We offer flat rate, weight-tiered shipping Australia wide, regardless of postcode:
| Parcel Post | Express Post | |
| > 500g | $9.90 | $12.90 |
| 500g to 1kg | $12.90 | $16.40 |
| 1kg to 3kg | $15.90 | $19.90 |
| 3kg to 5kg | $18.90 | $26.40 |
International Shipping (NZ, USA, CAN)
- Shipping is calculated at checkout & is based on weight.
- You will be automatically sent a tracking number when your order is fulfilled, this number can be tracked here: Auspost.com.au (we do not have access to additional information).
- Current postal times are approx 1 to 4 weeks depending on your country (check your country here).
- USA, your tariffs are included in your checkout price. Your order will come straight to you with all frees already paid to the US Govt.
UPON RECEIVING YOUR BLACKBIRD & VIOLET ORDER:
When receiving your Blackbird & Violet order, we ask you to take a moment & check off your items against the included invoice.
If there are any discrepancies or problems, please contact us at orders@blackbirdandviolet.com as soon as possible. If contact is not made within a reasonable timeframe, we may not be able to honour all solutions.
